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Ordering and payment

How can I order?

You can order easily using our online platform. You can add a product to your cart, login, and go through the ordering process when you find a product you need. After the order is ready, you will receive an order summary in your email. The order summary will also be stored in your account.

What information should I input when ordering?

 Our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number

What payment methods can I use?

You can use all the major credit cards or Paypal.

What are the delivery charges?

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example, dry ice), an extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before payment.

Can I return a product?

 If you want to return a product, please contact